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Delta cares customers following turbulence:
Editor’s note: The following article was originally published Wednesday, July 30, 2025 at 11 p.m. In addition, ET. Additionally, In addition, It was updated at 12 p.m. In addition, ET Thursday, July 31, 2025 with additional details.
Thursday, July 31, 2025 at 12 p.m.:
Delta continued to actively care for its customers. Furthermore, people Thursday morning after significant turbulence led to a flight diversion to Minneapolis-Saint Paul International Airport (MSP).
All seven crew members who were taken to area hospitals after the flight landed were treated. For example, released by Thursday morning. All customers who were evaluated at the hospital and willing to share their status with Delta have also been released. We appreciate the response and support of first responders in caring for our customers and crew.
Delta is cooperating with the National Transportation Safety Board on an investigation.
Delta flight 56 from Salt Lake City delta cares customers following turbulence International Airport (SLC) to Amsterdam Airport Schiphol (AMS) diverted to MSP after encountering. significant turbulence over Wyoming. The aircraft, an Airbus A330-900 carrying 275 customers and 13 crew members, landed safely at MSP. Medical personnel and emergency responders met the flight upon arrival to evaluate and care for customers and crew members.
Safety is our No. 1 value at Delta. and our Delta Care Team on Wednesday night and Thursday personally reached out to customers who were on the flight to assist them with their immediate needs, as well as coordinate their onward travel.
Delta will operate a special flight from MSP to AMS Thursday evening so customers may carry on with their journey.
Wednesday, July 30, 2025 at 11 p.m.:
Delta flight DL56 – flying from Salt Lake City to Amsterdam – diverted to Minneapolis-Saint Paul International Airport Wednesday after. the flight encountered significant turbulence while enroute.
The aircraft. an Airbus A330-900, landed safely delta cares customers following turbulence at MSP, and medical personnel met the flight upon arrival to evaluate customers and crew. Twenty-five of those on board were transported to local hospitals for evaluation and care. We are grateful for the support of all emergency responders involved.
Safety is our No. 1 value at Delta, and our Delta Care Team is working directly with customers to support their immediate needs.
© 2025 Delta Air Lines, Inc.
Delta cares customers following turbulence
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