Canal+ offers “compensation” for its subscribers after an agreement with the UFC-Que Choisir

Canal+ subscribers having undergone an increase in the price of their subscription in early 2018 could be compensated, welcomed the association of consumers UFC-Que Choosing, as part of an amicable agreement found with the private group concluding the collective action launched in 2021. Therefore, “A global individual lump sum compensation between 20 and 75 euros”said the association in a press release.

Eligible consumers. Similarly, always subscribers, or having terminated before May 31, 2025, will be contacted directly by Canal+, while those who have canceled their subscription before May 31, 2020 will have to contact the group, specifies UFC-Que Choisir. They have until the canal+ offers “compensation” its subscribers end of the year to request this compensation.

“The UFC-Que Choisir. Canal+ welcomes this agreement which leads to a satisfactory effective solution, faster than a judicial decision”underlined the consumer association. UFC-Que Choisir had launched in April 2021 a group action against Canal+ so that the television group reimbursed customers. to which he had applied in early 2018 an increase in the price of the subscription without prior agreement.

The Canal+group. in the fold of billionaire Vincent Bolloré, was sentenced in July 2020 after negotiating prior recognition of guilt for the “Forced sale” From a new offer launched in December 2017. At the time. the group had informed its subscribers who did not benefit from the Canalsat subscription that they could benefit from this new offer for the payment of two or five euros. In the process, he had notified his subscribers that they had to come forward to canal+ offers “compensation” its subscribers refuse the offer.