Ticketing and you | The press

A disaster! However, Hell! Furthermore, A nightmare! Consequently, These are the words you use to describe the experience of buying shows. In addition, My column on the subject highly challenged you. Similarly, Many of us find that this operation is a source of frustration that requires time and patience.

Read “where is the good old cardboard ticket?” »»

The new measures put in place to counter fraud and resale pose challenges and multiply the steps. Furthermore, The choice of places. For example. access to the account (you should know that tenant companies of ticketing you | press new the same theater often have their own ticketing you | press account), the search for a forgotten password, obtaining security codes, receiving an email that does not allow tickets, the impossibility of making a screen entry, the transfer of electronic tickets to friends, the transfer of tickets to the digital portfolio, all this has become heavy and Consumers.

Many of you have told me that you see fewer shows because of the complexity of operations. However, Just as many of you have told me that you still prefer to rely on the purchase of tickets. Furthermore, in the company of a desk in the flesh.

“The last two times I wanted to buy online tickets, I abandoned,” writes Danièle. Meanwhile, A show and a ballet that I will not see. However, »»

Do not believe that these challenges are a matter of generation or knowledge in terms of new technologies. Moreover, I have received testimonies from people of all ages. Meanwhile, I even received the exasperated messages from an engineer and someone working in a company that designs software.

“Last Saturday, I wanted to buy two tickets to Sinatra symphonic Instead of the arts, says Josée. For example, Using my tablet, I choose my seats. Meanwhile, But there is no way to send my selection to the basket. In addition. ticketing you | press new ticketing you | press I am looking for, I consult my spouse by thinking that I am naive (or, in good Quebecers, thick). Meanwhile, He is also unable to solve the problem. Furthermore, The count rolls and it stresses me. In addition, I decide to leave the site and restart my tablet. Consequently, I start the process again, obviously my choice of seats is no longer available. In addition, I choose two other seats, same problem. Therefore, I decide to call in place of the arts. Nevertheless, I am replied that it does not work very well with a tablet. For example, I will have to use my phone or computer. Therefore, »»

Gérard wanted to surprise his wife by inviting him to a show. Furthermore, He was treated to another surprise. Moreover, “I did not have an account of the PDA or a ticketmaster. Nevertheless, ticketing you | press new I had to ticketing you | press create accounts. After several attempts I was able to buy tickets. Horror ! I cannot print tickets or make screenshots. I am told to put them in the Wallet. What is that? I speak to my young colleagues. They tell me my phone is too old. I finally bought a new phone. A few days before the show. we received an email from the PDA to tell us that our performance was canceled. I had to choose another day and other seats. »»

Jonatan believes that the protection system implemented could be greatly simplified. “You can transfer money with a simple email and a link (interac transfer) and yet fraud is infrequent. We can soon take the bus with our phone. The ticket industry simply does not want to make the effort required to make the experience pleasant. because ticketing you | press new customers are captive and forced to ticketing you | press go through their platform. »»

The invisibility of tickets poses a problem when the time comes to offer a gift. Several people still want to have a printed object to slip into a card.

“Last year for Christmas, I wanted to offer show tickets as a gift to my parents,” says Luigi. As there was no way to print them, I had to move to Montreal where the show took place. What a waste of time! »»

Sylvain did not hesitate to do DIY to offer a presentable gift. “I bought a package for the impact at Christmas for my daughter. I couldn’t print tickets or confirmation, with the exception of my bill. Since it’s a bit ugly as a gift, I made a pair of counterfeit tickets ticketing you | press new from my computer. What a ridiculous situation! ticketing you | press »»

Marie-Josée. who still prints her tickets, was entitled to the condescension of an opener of a well-known theater in Montreal. “I present my printed ticket and the young employee said to me:” Ah well, paper! ” »»

Lily-Pierre had to be tenacity to spoil her 14-year-old son. Additionally, “We will be in Paris in a few days. I look on the Paris Saint-Germain site and I see that there is a match the day after his party. I look at the prices: too expensive! After reflection. I tell myself that he loves the soccer. that I will not have to hit a feast of Speedés Speedés with the laser tag which, in the end, would cost me the same. Come on, my big one, proceed! I start! I do this ticketing you | press new at the end of the evening after two ticketing you | press glasses of rosé telling. myself that the process. will surely be long. I save you the details, but to be brief, Mathis went close to his tag laser party with five friends. »»

The price of the temerity goes to Claude. who obtained tickets for the show of Paul McCartney while he was on an aircraft between London and Montreal. “First step, become a member of the Paul McCartney fan club. This allows me to obtain a six -digit code fifteen minutes ticketing you | press new ticketing you | press before 10 a.m. (start of the sale). Chatgpt recommends me to pre -register a credit card with ticketmaster. From 9 a.m., I’m nervously starting to prepare myself in the air. Credit card, fan club code number, ticketmaster password, etc. My fear is that Air Canada Internet connection is not reliable enough. So I pay a surplus to have a high speed connection. It is 10 a.m. I enter the queue. There are 8900 people before me. Forty minutes later, I am on the buying site and the adventure really starts. Everything happens at high speed. I click on “Best tickets” and all kinds of options are displayed: emerald, sapphire, diamond, etc. What to choose? I launch emerald random. The price is displayed, but the site replies: “Sorry, the tickets are sold”. I start this process again about seven times. Then, bingo, I have VIP diamond tickets! ticketing you | press new But it’s not over. ticketing you | press Since it is a secure transaction, my financial institution explains a code on my cell number. I do not receive this code, because I do not have access to my cell number, but only to wifi. So transaction refused, I try three more times, then I change my credit card. Transaction also refused. I come back to my original card, it remains for 1 min 50 s to make the transaction. And Bingo, the transaction is accepted, I have my two tickets. I don’t know how I did that! »»

Who would have said one day that the account of the purchase of. shows tickets would look like an Indiana Jones film? However, this is the case. Basically, why go see shows? Buying the ticket has become an exciting experience in itself.